Convenient location for business purposes. Good room size and price.- Friendly and helpful staff

Unpleasant experience upon arrival with language barrier and difficulty accessing room. Poor water pressure in bathroom, making it difficult to shower or bathe.

I was late arriving during to a work commitment and they were fine with me checking in at 11pm.

The bathroom was atrocious. There were two showers and one of them was a power shower but neither had any power or even very much hot water. It took me a lot longer to shower as there was so little water and gravity was the only thing causing the water to flow. There was no iron or ironing board. There were stains on the ceiling. The room door was not sealed so that light came in from the hall. The tv was the smallest I have seen and the satellite was unpredictable. The noise from the street was loud despite me being quite high up. For £140 I would have expected a much better room.

The staff was cheerful, friendly and always ready to be helpful, the breakfast elegant and good, location extremely convenient, near tube and many buses.

We stayed in a perfectly located hotel in a lovely neighborhood. There were plenty of restaurants nearby and we had a great view from our room. The room itself was spacious and comfortable, with a nice bathroom and all the necessary amenities. The service was exceptional, with the staff being friendly and helpful. We also enjoyed a delicious breakfast every morning. it was a great experience.

There was some disappointment with the decor and quality of the furnishings in the room.

Very helpful staff, good room furnishings, good internet provision (wireless and wired). Got a room upgrade which was excellent value.

Traffic noise, I had the window open as the room was too warm.

Excellent staff. Friendly and conscientious. Breakfast was lovely. The building is extraordinary, with chandeliers, rugs, marble features, wood panelling, a splendid 1930s lift (complete with fold down seat), and an extraordinary Victorian era dumb waiter that rises from the dining room floor. It all brought a great big smile to my face. Delightfully eccentric really and despite my negative comments, I would happily return.

The bedroom I stayed in, on the 4th floor, was dreadfully outdated. Real 1970s decor, including polystyrene ceiling tiles (hadn't seen them for a while). The paintwork and much of the woodwork is very tatty and in dire need of stripping out and re-installing. Real shame, because the hotel is charming otherwise. I didn't see any other rooms, so it may just be an anomaly. Sadly, given the jaded condition of the bedroom, I felt the rate I paid (£140 for a double room late June '10) was not great value for money.

Very friendly owner, fantastic location, pretty interior

No shampoo provided, but this is a minor point

A total dump. Room didn't look as if it had been touched for years - ancient tatty furniture, poor decoration, unpleasant bathroom. If I'd had any option for staying elsewhere that night, believe me I would have taken it!

It was very convenient for Sloane Square station and there was a feeling of safety. The bathroom was clean. Staff were very attentive. It was an "interesting" stay and there was plenty to giggle about so sense of humour is required. It was memorable because of some of the origional features such as the beatiful lift and interesting dining room fixtures. The main areas were very traditional and in -keeping with the origional 20's theme

The bedrooms were not the standard i had expected at the price we were paying. At Breakfast on the first morning, we were not offered anything other than toast from the plastic packet. The second morning we were offered eggs as an after-thought but not asked how we wanted them cooking but when they arrived they were welcome and nicely cooked. The couple next to us were offered bacon which we hadnt been offered to us. In the bedroom, the front of the drawer fell off in my hand when i tried to open it, and my window was propped up with a matchbox. The plastic cover ontop of the dressing table did not fit, and one of the lampshades had a whole burned through from the heat of the lamp, with the tv ariel draped over the top so i was concerned about safety in that respect. I believe that an investment is required, and if carried out, i would reccommend the hotel due to the location and attentiveness of some of the staff (other staff were too attentive to the point of intrusive).

Very "quaint" hotel, colourful and antique furniture. Service was very personal, friendly and immediate!

Could do with a little more maintenance!

Nice staff.

Quite a modest and small room for the price. The condition of the room was bad.

Old school, guest is king. It was easy to imagine the hotel in use in the Georgian times. Reception and breakfast area probably haven't changed that much

Bed Clothes, Bed and room were a little tired.

There was no hot water, poor breakfast, rooms are dirty

Friendly welcome and the character of the hotel, all the old fixtures an fittings remain as it's a listed building.

location

Rooms are in desperate need of refurbishment. Bed was worn out and unable to be slept on without removing the mattress and sleeping on the base. Breakfast is mainly grease.